Artificial intelligence, automation and security

Advances in generative solutions and automated processes promise to redesign the future of industries and businesses. Technologies have been engines of change throughout history, from steam engines to intelligent robots, driving advances in various industries. While foreseeing the next steps in a dynamic market like technology is challenging, some trends are redesigning the future of business and society as a whole.

Open source has emerged as a powerful force in this landscape. The open-source model that emerged more than 30 years ago remains innovative, supported by the collaborative construction of thousands of developers around the world. “By driving innovation, open source can extract the potential of new technologies, bringing positive impacts on productivity, agility, and scalability for enterprise IT and society, allowing the creation of new products and services, redesigning the future,” explains Paulo Bonucci, SVP & General Manager, Red Hat Latin America.

The prominence of AI continues

Artificial intelligence (AI) continues to stand out as a major trend. In the last year, this has been fundamental in the development of coding tools, systems observability infrastructure, and new service platforms. “In this context, open source allows us to accelerate the innovation of these solutions, especially in the hybrid cloud, offering freedom of choice to companies,” emphasizes Jorge Payró, country manager of Red Hat Argentina.

Although AI is expected to contribute up to $15.7 trillion to the global economy by 2030, according to research by PwC, its commercial evolution poses challenges such as explainability and bias.

“The main challenge for AI in the next decade will be understanding and defining its limits. Especially in the enterprise sphere, having robust, tested, and certified open-source platforms to develop, train and apply models will be essential to be able to answer these questions “says Thiago Araki, senior director of technology at Red Hat for Latin America.

The company is currently working on bringing Red Hat OpenShift AI to market, a flexible and scalable MLOps platform with tools to build, deploy, and manage AI-enabled applications. “Built with open source technologies, it provides reliable and operationally consistent capabilities for teams to experiment, build AI/ML models, and ultimately deliver smarter, more innovative applications,” Araki concludes.

Intelligent automation

Intelligent automation, driven by the advancement of AI, is becoming increasingly necessary to manage complex and operational tasks. This is why it is already considered a growing trend, according to a study by Everis and MIT Technology Review, it is estimated that seven out of 10 (70%) companies in Latin America are investing in automation processes, and an even higher percentage (80%) %) considers this trend to be a fundamental lever for the future of business.

“Automation is a class of application to which AI brings more sophisticated capabilities, which derive even more benefits from open source. Red Hat Ansible Lightspeed with IBM Watsonx Code Assistant is a recent example of a generative AI service designed by and for Ansible automation and operators, and developers, focused on helping companies improve efficiency and reduce costs,” highlights Jorge Payró, country manager of Red Hat Argentina.

Focus on security

With the advancement of emerging technologies such as AI and automation, security concerns are also increasing. A study by EY showed that, in Latin America alone, 62% of companies suffered data breaches in the last year. With the infinite generation of information, this is a priority topic across the industry, spanning zero trust, software supply chains, digital sovereignty, and AI, both as a defensive tool and an offensive weapon.

“Aside from these topics, the highlight over the next ten years will be the concept of DevSecOps (development, security, and operations), an approach to culture, automation, and platform design that integrates security as a shared responsibility throughout the IT lifecycle,” explains German Soracco, vice president of Sales and Cloud for Latin America at Red Hat.

Cloud-native technologies such as containers and microservices require continuous, integrated security across all phases of the application and infrastructure lifecycle. Therefore, DevSecOps means incorporating security into end-to-end application development. “With this in mind, DevOps teams must automate security to protect the overall environment and data, as well as the continuous integration/delivery process,” Soracco emphasizes.

Accelerating 5G

5G, in its fifth year of commercial operation, promises to be in the spotlight for the next decade. In 2023, more than 537 million fifth-generation connections were added, reaching a global total of 1.6 billion. And the future figures are even more optimistic: 80% of the world’s population will have 5G coverage in 2030, according to the report The Top Trends in Tech, by McKinsey.

“We are experiencing a very particular moment in the world of telecommunications and technology at a global level and it is no different in Latin America. The advance of 5G in the region, from applications to proprietary 5G networks, will bring great impacts for companies and the society. If we add to this AI, which with massive data analysis, will allow not only quality improvements in the service but also the development of new products, services, and network functionalities,” we see that we are at a historic moment. says Paulo Souza, Director of Sales for Telecommunications, Red Hat Latin America.

Despite market uncertainty, all these technologies, supported by open source, will bring significant changes. Their collaborative approach will be key in this journey towards the technological future.

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